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Patient Experience Representative (Orthopedics Sports Medicine)
Job SummaryOrthopedics Sports MedicineFlexibility is needed for staggered start times 6:30am-9:30am *8 hour shifts.$2,000 sign-on bonus (terms/taxes apply)1. Customer Servicea.Demonstrates positive and effective customer service that supports departmental and hospitaloperations.b.Interacts and provides positive and effective customer service to patients and families.c. Responds to routine inquiries about hospital protocol, policies, and procedures.d.Involves supervisor to assist with resolution of complex issues.e.Greets, screens, and directs patients, families, and visitors.
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