Job Summary: JOB SUMMARY: Assist the Director in the management, administration and processing of financial aid programs. Supervise and evaluate support staff and student employees and monitor all functions related to those positions. Responsible for setup, coordination, monitoring and implementation of the Automated Packaging Process, Communications Management, Self Service and other financial aid modules in Colleague.
ESSENTIAL DUTIES & RESPONSIBILITIES: Supervise and evaluate support staff and student employees and monitor all functions related to those positions.
Assist with training of departmental staff.
Assist with daily office operations.
Assist with the testing, implementation, and support of the financial aid aspect of the Colleague system and all processes that fall within.
Setup, coordinate, monitor, and implement all functions of the File Complete Process for all students who apply for or receive any type of financial aid. This includes all functions related to Communications Management and Financial Aid Self Service.
Setup, coordinate, monitor, and implement the Automated Packaging process.
Perform all duties and responsibilities of the Return of Title IV Funds (R2T4) process; including but not limited to, calculations, award adjustments, and reporting of any federal overpayments to the NSLDS in accordance with required timelines.
Run the electronic process for loan disbursements from disbursement date through the first week of classes for the Fall and Winter semesters.
Read current regulations and publications; attend professional development conferences, seminars, and workshops to stay up to date on all aspects of the financial aid industry.
Assist in the development of financial aid budgets and the financial aid packaging policies and procedures.
Administer the financial aid aspect of the third-party billing program. Develop and implement third party policies and procedures in concert with the third-party and Controller's Office.
Supervise and assist with the finalization process of all third-party accounts including Employee and Spouse/Child Tuition Waivers.
Review and evaluate all course hand/drop forms from the Registrar's Office to confirm accurate awarding.
Coordinate and monitor the office's social media presence. Work with University Communications on any new graphics for use, and post weekly on the office's Facebook page.
Update the office portion of the SVSU website, as needed.
Coordinate and monitor the office filing system.
Complete registration extension agreements to students who meet the required criteria.
Assist with the interview and recommendation process of departmental employees.
Interview and hire all departmental student employees.
Participate in the development and implementation of financial aid policies and procedures.
Provide financial aid advising to students and parents.
Respond to and/or distribute e-mail messages.
Present financial aid information to various groups, including students, parents, and administration on and off-campus.
Develop letters, forms, flyers, or presentations as needed.
Perform other duties as assigned.
SUPERVISION RECEIVED: General supervision received by the Director of Scholarships and Financial Aid.
SUPERVISION EXERCISED: Supervision of clerical and student staff.
Minimum Qualifications: MINIMUM QUALIFICATIONS:
Bachelor's degree required.
Three years of experience working in a financial aid office at a college or university.
Excellent oral and written communication skills, including the ability to address large groups.
Ability to work under pressure with a positive attitude.
Ability to organize and prioritize workload.
Strong commitment to customer service.
Strong Analytical Skills.
Ability to work independently and as part of a team.
Experience and ability to positively interact with diverse student populations and groups.
Ability to perform the essential duties of the position with or without accommodation.
About SVSU: Saginaw Valley State University is a comprehensive university with more than 90 programs of study for its nearly 9,000 students. Located on a suburban campus in Michigan's Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. The Chronicle of Higher Education recognized SVSU as a "Great College to Work For" in 2016, 2017 and 2018.
SVSU emphasizes undergraduate teaching and learning, and community-based research. In 2015, SVSU received the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.
SVSU is establishing itself as a leader in STEM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students' performance in math and science at the middle school, high school and university levels.
More than 70 percent of SVSU freshmen live on campus in student housing. SVSU fields 17 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website, http://www.svsu.edu.
Internal Number: 208_54292
About Saginaw Valley State University
The University creates opportunities for individuals to achieve intellectual and personal development through academic, professional, and cultural programs. By fostering an environment of inquiry and openness that respects the diversity of all whom it serves, the University prepares graduates whose leadership and expertise contribute to the advancement of a pluralistic society. The University serves as a cultural and intellectual center dedicated to the pursuit and propagation of knowledge.