Library Services Specialist for Circulation/Access Services (Library Services Specialist II)
California State University, Fullerton
September 8, 2018
Library Services Specialist for Circulation/Access Services (Library Services Specialist II)
Classification: Library Services Specialist II - Range A
Department: University Library- Administration
Sub-Division: University Library
Salary Range: $3,101 - $5,809 per month (department hiring range: $3,101 - $3,450 per month)
Appointment Type: Ongoing
Time Base: Full-Time
Work Schedule: Schedule will vary according to department needs; occasional early morning, evening and weekend hours.
Job Summary: It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About CSUF: Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. About the Position: The Pollak Library Administration Office aims to become a model library, nationally recognized for innovative spaces, collections, services, tools, and programs that enable academic success of our students; promote information literacy skills; fulfill the needs of our academic programs and scholarly activities; facilitate and encourage the systematic and serendipitous acquisition of knowledge; invite collaboration; and help interconnect its vibrant and diverse community of learners and scholars. We are searching for an exceptional individual to join our team as a Library Services Specialist II. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the general direction of an assigned Access Services Section Coordinator, oversees functional operations at various public desks in the Pollak Library and operations critical to the smooth delivery of library user services in the Access Services Unit and the Irvine Campus Library. Provides general information and assistance and assures appropriate referral of patrons to alternate sources/locations as appropriate. Directs the work of between two to ten student assistants to ensure an efficient workflow and resolves difficult desk situations. Handles occasional financial transactions which may include cash, paying fines or bills, receiving checks, making change, copier refunds and balancing the change fund within cash box. Coordinates financial payments pertaining to circulation fines or bills to Titan Card services. Works with patrons using computers in the area to resolve basic information access issues, print problems, computer navigation issues, referring to Information Technology staff as necessary. Depending on the hours or location, responsible for opening and/or closing the library. Handles short term or longer term projects and responsibilities related to Access Service including student employee oversight/work coordination and record keeping. Communicates with faculty and library staff regarding general reserve information such as statistics, policies, procedures or new service. Ensures compliance with federal copyright laws as directed for the operation by the copyright librarian. Other duties as assigned.
Essential Qualifications: High School diploma or the equivalent and a minimum of two years of related library or clerical experience. Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods. General knowledge of library collection organization and classification scheme, as well as the ability to interpret bibliographic records. Ability to interpret library units policies and procedures and apply them accurately in performing work functions. Ability to evaluate procedures and recommend changes. Working knowledge of campus and library policies and practices associated with the ethical use of and access to library and on-line resources. Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of campus standards pertaining to copyright and intellectual property protection with the ability to source and apply such policies and standards to avoid potential violations. Full proficiency in the use of automated library systems and subsystems pertaining to the functional work area. Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work and assist patrons. Demonstrated problem solving and research skills to address standard and non-standard work problems. General knowledge of library accounting and budget procedures, including the ability to perform arithmetic operations to track and monitor vendor accounts and budgets. Demonstrated ability to compile and present information in an organized manner. Possession of effective communication and interpretive skills to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources. Ability to effectively provide lead work direction and training to student workers, as well as an understanding of employment and payroll procedures related to student workers.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Special Working Conditions: California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
California State University, Fullerton is a major regional university in a vital, flourishing area that includes Orange County, metropolitan Los Angeles and the expanding Inland Empire. The beautiful, 236-acre campus is set in Fullerton in north Orange County, about 25 miles from downtown Los Angeles and about 21 miles from nearby beaches. Cal State Fullerton has more than 37,000 students and approximately 1,800 full and part-time faculty members. The University offers 107 degree programs in eight colleges. Accredited by the Western Association of Schools and Colleges, CSUF is fourth in the nation for the number of bachelor's degrees awarded to minority students and first in California for the number of bachelor's degrees awarded to Hispanics.The University is one of the 23 campuses in the California State University System. Since the campus opened, CSUF has awarded degrees to more than 215,000 graduates. Many are leaders in business, government, education, and the arts.