The Sports Dome Associate is one of the primary assistants to the Director of Golf and performs functions to support various activities of the Robert Morris University Island Sports Center (ISC) complex. This position covers for the Director of Golf in his/her absence to ensure a smooth operation of the daily functions of the Sports Dome, Track & Field and Miniature Golf facility.
As directed, interacts with with Conference and Facility Services staff regarding group sales activities. Maintain email correspondence and Range Express database and assign others to assist with updates as needed. Contact customers for upcoming classes and clinics to confirm attendance. Track lesson packages in computer and appointment books.
Assist the director with daily activities and operation of the Sports Dome, Track and Field, and Miniature Golf facility. Ensure that all pre-recorded messages and all electronic information on website, marquee, information board, etc, relating to the Dome, Track and Field, and Miniature Golf is current and up to date. Assists the director of sports dome with the employees work schedules to support golf and field rental times, update schedules as necessary and communicate any conflicts to the director to ensure adequate staffing levels at all times. Assists in the training of Sports Dome Associates. Maintains calendar of events for golf and field events, update as necessary and resolve conflicts and/or escalate to the Director as deemed appropriate. Ability to work a flexible schedule to include evenings, holidays, weekend and over night shifts when necessary. Ability to work without direct supervision. Willingness to cross train in other areas of the Island Sports Center.
As needed, monitor pressure in the dome and perform daily checks inside and outside. Provide superior customer service for all patrons of the ISC, particularly at the Golf and Sports Dome, Track and Field, and Miniature Golf. Answer telephone, take messages, check voicemail and transfer calls appropriately. As necessary, perform the general duties of Sports Dome Associates. Perform related duties as directed.
High School Diploma or GED required. Associates degree or equivalent work experience preferred.
Sports and golf knowledge preferred.
Excellent communication and organizational skills.
Knowledge of Microsoft Office Products.
Attention to detail.
Ability to communicate effectively and represent the University and ISC professionally and positively to external and internal customers.
This position description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by the employee holding this job. This position description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities and activities may change at any time with or without notice.
In performance of their respective tasks and duties, all employees are expected to conform with the University’s Policy of Ethical Practice and the following: perform quality work within deadlines with/without direct supervision; interact professionally with other employees, students, customers and suppliers; work effectively as a team contributor; and work independently while understanding the necessity for communicating/coordinating work efforts with other employees and organizations.
Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin. EOE
Approximately 5,200 undergraduate and graduate students from 42 states and 32 nations are enrolled at Robert Morris University, which is located in Moon Township approximately 20 minutes from downtown Pittsburgh.
Robert Morris University offers 60 undergraduate degree programs and 20 graduate degree programs in five academic schools: the School of Business, the School of Communications and Info...rmation Systems, the School of Education and Social Science, the School of Engineering, Mathematics and Science, and the School of Nursing and Health Sciences.
RMU’s mission is to change our students’ lives so that they can go out and change the lives of others for the better. We do this through professional experiences, service learning, global experiences, undergraduate research, campus leadership, and cultural experiences. These activities are documented on RMU’s unique Student Engagement Transcript.
More than 100 clubs and organizations help students to develop leadership skills, network professionally and meet friends. Student organizations include varsity, club and intramural sports, sororities, fraternities and student government. RMU has 23 NCAA Division I athletic programs, including football, men’s and women’s basketball, men’s and women’s hockey, and men's and women's lacrosse.
The university has 571 employees, which includes 200 full-time faculty members.